Many of the time, it’s better to share your responsibilities with someone else like driving in traffic regularly. This emotion gave birth to new powers in the taxi industry i. e. Uber and Lyft. Both the transport service providers via rideshare are focusing on providing the best services to their customers as well as retaining the best drivers with them further.
You can fetch as riders or drivers via the Uber app or Lyft app from your device. According to the researched data, it is found that As soon Lyft app entered the public market, Uber has launched an Initial public offering of hope just after two weeks.
The strategy shows the tough competition that Uber can give to Lyft. These two United States, biggest taxi app services are exploring different aspects for the customers.
Uber Vs Lyft: Performance
- Uber, as well as Lyft both, facilitate the customers with the wise options of alternatives to taxis and old transport taxi services.
- Both the apps are functional and easy to use via mobile touch for booking rides for the riders. Both are trying their level best to provide convenience and comfort to the customers.
- After having so many similarities in functionality, both the companies have their differences in service regions, features as well strategies to grow.
- Not only taxi services for rides but both provide food delivery services too for their customers, who are using their apps.
Uber with innovative Services
As we discussed the services provided by both Lyft and Uber, There are some special features added to Uber, which are listed below:
- Uber services got an addition of extra ease for its passengers with additional leg space.
- UberXL offers special services to a maximum of 6 passengers.
- UberX facilitates the root service for daily rides for maximum 4passengers.
- Uber SUVs are higher service providers for a maximum of 6 riders.
- UberBlack offers share rides with formal drivers in black cars for a maximum of 4 people.
- UberPool permits share riders of the same route to get up and get down at different locations.
- UberBlack SUV as the name speaks about the facilities of higher grade to 5 maximum riders.
- UberWAV has special services for the customers as wheelchair rides and scooter fetched rides under the supervision of trained and professional drivers. These are innovative services by Uber.
Uber Vs Lyft: for Drivers
In the case of drivers, Uber is more flexible than Lyft. Uber allows passengers to give tips to their drivers either in the form of currency before or after the trip, as soon it gets over. Where Lyft permits its users or passengers to give tips if they want but after 72 hours of the ride gets over. Both the service providers Uber and Lyft faced issues on the payment to drivers but solved their problems on their own. Still, drivers keep a check on Uber’s rider’s services to gain extra income due to its flexible features. Both Uber, as well as Lyft, reduced money from driver’s payments for their interstate trip booked by the riders.
Uber Vs Lyft: Customer Support
Riders, as well as drivers, can fetch the services of Uber and Lyft through Email attached to the app or website help or via emergency response services. As Lyft is less featured, it is trying hard to be a more humble and active problem solver for its customers than the modern Uber. Customers have to wait for the responses based on the issues on Uber whereas Lyft promptly tries to fetch each query as much as possible.